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Policy Holders

At Citymain, we pride ourselves on providing a first class service to all our customers. Our phone team are highly trained individuals who will be able to assist you with any query you may have in respect of your insurance policy.

Our claims team are equally skilled to ensure we deliver a swift and efficient turnaround should you need to make a claim against your policy. Full details of how to contact these teams would have been sent to you within 14 days of you purchasing the insurance product and can be found on your terms and conditions of insurance and important information leaflet.

If you have an enquiry which is not answered in the frequently asked questions below, please contact our customer Care Centre

By telephone: 0870 458 7002 or by email: info@citymain.com

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