The Insurers, (being various Lloyd’s syndicates as referenced on the previous page), has recently undertaken a review of it’s policy terms and following feedback it has received, a number of amendments have been made to the policy terms in order to provide greater clarity. We have listed below the important revisions that may affect you.

Clarification to “Exclusions” Section of the Certificate wording:

In the event that your policy specifies cover for loss (refer Section 1 “The Insurance”) and includes the exclusion “Mysterious disappearance of the Telephone” this exclusion shall now be adjusted by the Administrator in accordance with the following replacement exclusion definition:

“Loss where the circumstances of the loss cannot be clearly identified, i.e., where You are unable to confirm the time and place of the loss”.

However, unless your policy specifies cover for the peril of loss then “Mysterious disappearance” has been clarified by the Insurer as being an event which does not constitute a theft incident and therefore a claim will be adjusted by the Administrator in accordance with this understanding. 

Where the exclusion “Any failure due to date-related problems” appears, this is no longer applicable.

Where the exclusion “Any consequential loss whatsoever” appears, the following rewording will be applied:

“You are not covered for any other costs that are caused by the event which led to Your claim, unless specifically stated in this Certificate”.

Click here for additional clarification on time limits and reporting requirements.

If you would like to receive the latest Certificate of Insurance incorporating these updates which apply to you, then please click here to submit an email request.